Eric Meyer, like many others, hasn't had the best of years. Facebook's "Year in Review" app inadvertently rubbed it in his face, as his most popular image was that of his recently deceased daughter. He discusses this, and the difficulty of the problem:
New post: “Inadvertent Algorithmic Cruelty”; or, when good code yields bad results, and thoughtlessly hurts people. http://wp.me/p2jgYa-Ox
The internet decided this was a Very Big Deal™, and quickly got out of control (and covered by mainstream media). Eric decided to set the record straight, and get behind the developers who created it:
New post: “Well, That Escalated Quickly”, an initial followup to my last post: http://wp.me/p2jgYa-OG
Please read them both.